How to place a order

  We have stopped updating prices listed within this web site, please contact us for current prices. Very sorry for the inconvenience.

  We are a flexible business. We don't have strict rules or guidelines to follow through in doing business. You are welcome to discuss with us on how to go through a order. The following procedures are just what we prefer to follow.

  We do both wholesale and retail. The prices listed on our web site are retail prices. Please contact us for wholesale prices. We need to receive payments first before sending out goods. We can ship products all over the world.

  We process orders in 2 ways according to different shipping method. We describe it in very detail to explain to those importers who have no such experience before. If you are very familiar with international import and export, you don't need to read it in full. Our procedures are same as other Chinese exporters.

We prefer payments sent through echeck through PayPal.

1) Shipment sent through courier service or post office:
The procedure is much simple. You could send us your order detail in email, fax, letter or even over telephone. After we know your order details, we will calculate the total amount for your order. The total amount includes products cost and shipping charges.  We will notify you this total amount. If you decide to go on, then you need to send us this payment to our following bank account. After we receive your payment, we will send your order out. (The time between we receive your payment and sending out the package vary upon different order, please contact us first to know when we could send out your order, usually it is at next business day or within 10 business days.) For courier service provider, we choose DHL, TNT, UPS and FedEx. We choose different carrier to different countries according to our experience. Usually it takes a week to reach you.
At the entry place of the destination, the courier service provider (carrier) will go through the clearance procedure and the packages will be sent directly into your hands. You can notice this procedure eliminate several steps in a formal or traditional exporting procedure.

Our bank account to receive payment for orders sent through courier service or post office:

Name of Beneficiary: Zuo Yu
Account No. 6093-5628-6723
Bank Name: Bank Of China, Hunan Branch
Swift Code: BKCHCNBJ970
Bank address: Bank of China Hunan Branch
1-593 Furong Road (M),
Changsha Hunan 410001
China

Retail order can be paid through a US online bank - Paypal.com . For wholesale order, if you agree to pay the transaction fee charged by Paypal which is 3.9%, you can also pay through Paypal. (Difference between a retail order and a wholesale order is whether all the items are charged by retail prices or wholesale prices.)

For shipping charges, regarding courier service: the shipping charge is calculated in this way:
There is a starting rate, then there is rate for every increase of 0.5 kilogram.
If the package weights over 25 kilograms, there is a premium rate.
For post office, there is options for air delivery or sea delivery, sea delivery is very cheap.
The shipping rate vary upon different countries and may change from time to time.

2) Shipment sent through air freight or sea freight:
This is usually for big orders. We will negotiate as to how to reach a agreement. And we need to sign a formal contract.

Our bank account to receive payment for orders sent through air freight or sea freight:
Name of beneficiary: Changsha Xiangchu Textile Co., LTD
Account No.  601557347175
Bank Name: Bank Of China, Hunan Branch
Swift Code: BKCHCNBJ970
Bank address: Bank of China Hunan Branch
1-593 Furong Road (M),
Changsha Hunan 410001
China

 

Privacy policy: We respect your business and personal privacy.We never reveal customer's information to anyone else. The customer's information will be kept by us for tracking each order and analysis. No unsolicited emails will be sent to customers after the deal is over. A deal is considered over when we receive full payment and the customer received their ordered products without any mistakes.

If you have any questions, please feel free to contact us.

Silk pajamas Embroidery and threads
Scarves Brocade and silk fabrics

Our address:
Changsha Xiangchu Textile Co., LTD
Fu Lu Shan Zhuang,Suite 3-104
No.576 Shao Shan South Road
Changsha Hunan 410004
China

We can answer your telephone calls in English and Chinese, from 7:30 a.m. to 10:30 p.m., 7 days a week.
Tel: 86 189 0731 0020
Fax: 86 731 85683388

Email:  zuoyu@yahoo.com
Email:  admin@china-silk.biz
Contact:Mr.Zuo Yu

Changsha Xiangchu Textile Co., LTD